Response Ambulance Services
Patient transport
Non-emergency and secure transport for patients, families and healthcare teams.
Tell us where you need to go and the support required. We’ll help plan the journey.
- Safe
- Effective
- Caring
- Responsive
- Well-led
Our services
How we can help
From hospital appointments to journeys home, we plan transport around the person travelling.
Patient Transport Services
Transport to appointments, between care settings and home again, with ambulance seat, wheelchair or stretcher support.
Explore this serviceSecure Transport
Transport for people who need additional support, planned with the referring team and delivered with care.
Explore this serviceAdditional services
Other ways we support patients and care teams.
Our approach
The patient comes first
A little reassurance makes a difference. We listen, explain what happens next and help patients feel at ease.
- Dignity and respectSupport that recognises each person’s needs and preferences.
- Clear communicationPractical information for patients, families and care teams.
- Thoughtful planningTime to understand mobility, access and support requirements.
Patients’ experience, reported by CQC
“friendly, helpful and supportive”
CQC assessment report · 23 October 2026
Planning a journey
Start with a conversation
Three steps to arranging transport.
- Tell us about the journey
Tell us where and when the patient needs to travel.
- Explain the support needed
Let us know about mobility, equipment and access at both ends.
- Agree the arrangements
We’ll check availability and suitability, then confirm the details with you.
Questions about access, equipment or return journeys? Read our transport FAQs
Join our team
Make a difference to someone’s day
Join our patient transport team. Explore the role and apply online.
