Response Ambulance Services
Patient transport.
Care at every step.
Non-emergency patient transport and secure transport, based in Leeds and supporting journeys across the UK.
Support for patients, families and healthcare teams. Tell us about the journey and the assistance needed, and we’ll discuss the arrangements with you.
Our services
Find the support you need
Patient transport is at the heart of our day-to-day work. Explore our main services, then speak to us about the journey and support required.
Patient Transport Services
Non-emergency transport for appointments, journeys home and transfers between care settings. Ambulance seat, wheelchair and stretcher enquiries welcome.
Explore this serviceSecure Transport
Planned around individual needs, with a calm approach and arrangements discussed with the referring team.
Explore this serviceAdditional services
Further support for patients, families and healthcare teams.
Our approach
The patient comes first
Transport can be an unfamiliar or worrying part of someone’s care. Listening, explaining what happens next and offering reassurance can make a real difference.
- Dignity and respectSupport that recognises each person’s needs and preferences.
- Clear communicationPractical information for patients, families and care teams.
- Thoughtful planningTime to understand mobility, access and support requirements.
Planning a journey
Start with a conversation
Give us the details so we can discuss the right arrangements.
- Tell us about the journey
Share the collection and destination addresses, date, time and reason for travel.
- Explain the support needed
Tell us about mobility, seating or stretcher needs, and any steps or access difficulties at either end.
- Agree the arrangements
Our team will discuss suitability, availability and the details before confirming the booking.
Questions about access, equipment or return journeys? Read our transport FAQs
Join our team
Make a difference to someone’s day
Interested in a patient transport role? Find out about working with our PTS team and apply online.
